Frequently Asked Questions
How do you comply with GDPR?
The data is only stored in ISO27001 and SOC 1 Type II / SOC 2 Type II certified hosting centres located in metropolitan France.
All external accesses to our platform are protected by the TLS 1.2 – HTTPS protocol. We use strong encryption algorithms (AES 128 GCM) that are validated by SSLLabs (rated A). This limits the risk of data being intercepted by a third party during transmission.
Technical access on our servers is not possible by a simple password and uses an encryption key mechanism (SSH).
What languages do you support?
Our API handles texts in French, English, Spanish, German and Chinese.
What do you do with my data?
The data (texts and metadata) you push in Dictanova is your propriety: you can remove it any time.
We learn from all the data that transits through our API to enrich our models so that we can deliver the best analysis possible. However the data is yours and yours only.
What is the Early Access offer?
The Early Access offer is a special offer for customers who subscribe before the end of September 2018.
It includes in particular:
- support for the integration of the API in the form of a workshop,
- unbridled volume,
- a preferential price on Custom plans.